All orders sent via standard shipping will be received with 7 to 10 business days. Elaine Sterling Institute orders ship within 48 hours from the day the order is received. We cannot make any changes to the order within this period unless an item is on backorder. If you need the items for a specific date which falls within 7 to 10 business days, please choose 4-day express shipping. This will ensure that your order is received on time.

All express orders will ship out the same day if ordered before 12:00 PM EST. Otherwise, your order will ship the following business day. Business days are Monday through Friday, excluding holidays and weekends, as determined by carriers. To calculate the arrival time of your package, please do not count the day the package ships.

You will receive a tracking numbers via email. Please check to make sure the email address you provide is correct. We use USPS, UPS and FedEx.

Standard shipping usually takes 7 - 10 business days (Monday-Friday, does not include weekends). Please allow 2 business days for order processing.

Alaska, Hawaii, Guam, and Puerto Rico
Shipping to Alaska, Hawaii, Guam and Puerto Rico will be sent via US Priority Mail, and typically takes 4-7 business days to deliver.